Privacy Policy
This privacy policy sets out how FFA Security Group uses and protects any information that you provide when you use this website. FFA Security Group is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
Our registered address is:
FFA Security Group
11 Grove Close, Bradford, England, BD2 4HE
For the purpose of the General Data Protection Regulation (GDPR), the data controller is FFA Security Group. The information you provide will be held in accordance with the GDPR and may be used by FFA Security Group and its agents to supply the services which you have requested.
What We Collect
We may collect the following information:
Name and job title
Registration information
Contact information including email address
Demographic information such as postcode, preferences, and interests
Other information relevant to customer surveys and/or offers/services
Interaction with social media
Information may also be collected automatically from the use of the service or from other sources, including:
Device information
Log information (including IP address)
Browser type and/or operating system
Interaction with email messages
Referral or recommendation programs
Publicly accessible sources
Information from cookies or similar technologies
What We Do With the Information We Collect
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping
We may use the information to improve our products and services
We may periodically send promotional emails about new products, special offers, or other information which we think you may find interesting using the email address which you have provided if you have requested these
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or post. We may use the information to customise the website according to your interests.
Nature of Any Outbound Communication With Users
We may communicate with users in a variety of ways including:
Email
Telephone (voice)
Telephone (text)
Other
Where We Store Your Personal Data
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff or agents operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing, or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password that enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Security
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Links to Other Websites
Our website may contain links to other websites of interest. However, you should note that we do not have any control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling Your Personal Information
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you have opted in to receive such information. You may request details of personal information which we hold about you under the General Data Protection Regulation. If you would like a copy of the information held on you, please write to the address shown above – marking your letter for the attention of the Data Protection Officer. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address or at: hello@ffasecuritygroup.com
We will promptly correct any information found to be incorrect.
Your Rights
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies, and we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to Information
The General Data Protection Regulation (GDPR) gives you the right to access information held about you. Your right of access can be exercised in accordance with the GDPR via the contact details above.
Right to Lodge a Complaint
Questions, comments, and requests regarding this privacy policy are welcomed. However, should you feel that we have failed to respond appropriately or breached this privacy policy, you may complain to the Information Commissioner’s Office (ICO), the United Kingdom’s independent body established to uphold information rights. They are available at: https://ico.org.uk/
Changes to This Statement
FFA Security Group reserves the right to alter, change, and amend its privacy statement and policies without prior notice. Please check back frequently, especially before you submit any Personally Identifiable Information at our site, to see if this Privacy Statement has changed.
By using our Site, you acknowledge acceptance of the Privacy Statement in effect at the time of use.